This page describes how the Cybet online casino platform collects, stores, and processes user information across all its services. It covers every aspect of personal data processing — from registration details and crypto wallet addresses to technical logs generated during site visits. The operator holds an Anjouan Offshore Finance Authority license (ALSI-202409034-FI2), which mandates compliance with data protection standards. The following sections describe what information is gathered, why it is processed, how long it is retained, and what rights users have over their own data.

CYBET privacy policy and data protection on laptop with frog mascot

Personal Data Collection

Two distinct categories of information are gathered during account registration and regular platform use — personally identifiable details submitted by users and non-personal technical records collected automatically.

Data CategoryWhat Is Collected
Personal InformationFull name, email address, cryptocurrency wallet address, contact details (if provided), date of birth (for verification)
Non-Personal InformationIP address, browser type and version, device and operating system data, pages visited and time on site, access times, referral sources

The registration process requires only an email address, as the platform maintains a No-KYC-friendly approach. Most players access full functionality without submitting identity documents. Date of birth and additional details are requested only under specific circumstances — suspected fraudulent activity, abnormal login patterns, or compliance with anti-money laundering regulations.

Server logs capture non-personal data automatically during each site visit. This technical information supports performance monitoring, error identification, and traffic analysis. None of it is linked to user identity unless combined with account information during a security investigation.

Every operation involving personal data follows specific lawful conditions defined by licensing requirements and applicable regulations. The framework for data handling at the platform rests on four grounds:

  • Contractual necessity — Account creation and transaction processing require certain personal details. When a user registers and accesses services, data is processed to fulfil obligations under the terms of service.
  • Regulatory compliance — The Anjouan Offshore Finance Authority license (ALSI-202409034-FI2) mandates specific procedures for the online casino operator, including anti-money laundering checks and age verification when triggered.
  • Legitimate interest — Non-personal technical data is analyzed to improve platform stability, detect fraud, and prevent unauthorized access. This covers monitoring of login patterns, IP addresses, and device fingerprints.
  • User consent — Certain processing activities, such as sending promotional notifications or deploying specific tracking technologies, occur only with explicit agreement. Consent can be withdrawn at any time through account settings or by contacting support at [email protected].

Each activity is limited to its stated purpose. Collected information is not repurposed for unrelated objectives.

Cookies and Tracking Technologies

Small data files and scripts are deployed across the online casino platform to record user interactions, maintain session states, and gather usage analytics. These tools play a direct role in managing the browsing experience and overall performance.

Cookie TypePurposeDuration
EssentialSession management, login authentication, security checksSession-based
FunctionalLanguage preferences, display settings, interface customizationUp to 12 months
AnalyticsPage visit tracking, traffic source analysis, performance metricsUp to 24 months

Login and transaction features depend on essential types — without them, these functions will not work. Functional variants store user preferences so settings do not need reconfiguration on each visit. Analytics files identify high-traffic pages and pinpoint where visitors encounter issues.

Browser settings allow users to manage these preferences. Disabling non-essential types will not block access to the platform, but certain personalization features may become unavailable. Clearing stored files resets preferences and may require a new login.

No data collected through these technologies is transferred to advertising networks or third-party marketers.

Third-Party Data Sharing

Under no circumstances is personal data sold by the operator. Transfer of user information to external entities occurs only within specific, limited situations required for operations and legal compliance.

CYBET third-party data sharing on laptop with frog mascot

The following categories outline when and why data may be transferred:

  • Service providers — Trusted partners who assist with hosting infrastructure, crypto payment processing, analytics, and customer support receive only the minimum data required to perform their functions. Each provider is bound by confidentiality agreements.
  • Regulatory authorities — User information may be disclosed when required by law, in response to valid requests from government agencies, or to comply with court orders and investigations.
  • Business transactions — If the platform undergoes a merger, acquisition, or asset transfer, user data may be included as part of that transaction. Affected users would receive notification before any transfer takes place.
  • Fraud prevention — Limited data may be shared with anti-fraud services to investigate suspicious activity, protect accounts, and maintain platform integrity.

All sharing arrangements follow data minimization principles — only the information strictly needed for the stated purpose is disclosed.

User Privacy Rights

Regardless of location, users retain specific controls over how their personal information is handled on the platform. The exact scope may vary based on regional regulations, but the following rights can be exercised at any time:

  • Right to access — Request a copy of all personal data held by the operator, including registration details, transaction records, and technical logs.
  • Right to correction — Ask for updates or fixes to inaccurate or incomplete profile information.
  • Right to deletion — Request removal of personal data from platform systems, subject to legal retention requirements and any pending transactions.
  • Right to restrict processing — Limit how data is used in specific situations, such as during a dispute about accuracy.
  • Right to object — Opt out of certain processing activities, including those based on legitimate interest.

Requests can be submitted through the 24/7 live chat or by email at [email protected]. The support team aims to respond within a reasonable timeframe. Account data deletion may require verification through the most recent recharge hash (transaction hash), which serves as proof of ownership. Crypto-based accounts rely on this method because wallet-linked identity confirmation is the most direct verification available.

Policy Updates and Breaches

The data protection framework is subject to periodic revision. Changes may be triggered by several types of developments:

  • Regulatory shifts — New legislation or updated requirements from the Anjouan Offshore Finance Authority may require adjustments to data handling procedures.
  • Platform expansion — New features, services, or payment methods (such as expanding beyond the current 12 supported crypto tokens) may change what data is collected or how it is processed.
  • Security upgrades — Updates to encryption protocols, authentication methods, or monitoring systems may affect how data is stored and protected.

All revisions are published on this page with an updated effective date. Based on the platform’s operational experience, periodic review of privacy terms is a practical step for any user managing crypto assets on gaming sites.

If unauthorized access to user data occurs, a defined response sequence is followed — the incident is identified and contained, the scope of affected data is assessed, impacted users are notified through registered email addresses, and relevant authorities are informed as required by law. The security infrastructure includes TLS/HTTPS encryption, two-factor authentication, on-chain transaction processing, and continuous risk monitoring to reduce breach likelihood.

FAQ

Does the platform collect personal data during registration?
Registration requires only an email address. The site operates as a No-KYC-friendly platform, so most players do not need to submit identity documents. Additional details may be requested only for anti-fraud or legal compliance.
Is user data shared with advertisers?
No. The operator does not sell or share personal information with advertising networks. Data is transferred only to service providers and to authorities when legally required.
How can a user request deletion of personal data?
Requests can be submitted via 24/7 live chat or email at [email protected]. The most recent recharge hash is needed for verification. Deletion is processed subject to legal retention obligations.
What happens if a data breach occurs?
The incident is contained, its scope assessed, affected users notified by email, and relevant authorities informed. TLS/HTTPS encryption, 2FA, and on-chain processing are used to minimize risks.
Can users disable cookies on the site?
Yes. Browser settings allow management of these preferences. Disabling non-essential types will not block access, but some features may become limited.
How often is the data protection document updated?
Revisions occur when regulatory, platform, or security changes require it. All changes appear on this page with a revised effective date.